Digital Health to Support Family Planning Providers: Improving knowledge, capacity, and service quality

With growing evidence that technologies can yield time and resource efficiencies and improve quality of care—resulting in better patient outcomes—in 2019 the World Health Organization (WHO) issued recommendations for digital interventions for health systems strengthening. This brief uses the WHO definition of digital health from the draft Global Strategy on Digital Health 2020-2024: “the field of knowledge and practice associated with the development and use of digital technologies to improve health.” The recommendations include interventions in mHealth (medical and public health practice supported by mobile devices) and eHealth (the use of information and communication technologies for health), with the most recent evidence largely focused on mHealth.